A customer purchased a leg massager for $449 and reported it was defective on first use. The product was also delivered late. The customer mentioned a complimentary trolley was promised during the purchase but was not included upon delivery. The customer expressed frustration over the defective product and the missing free item. The issue highlights potential problems with product quality and customer service. The customer is seeking resolution from the seller. The incident occurred in an unspecified location. The customer had expected the trolley as part of the purchase. The massager was intended for use in the home. The customer has not yet received a response from the seller. The situation raises concerns about product reliability and customer satisfaction. The customer is considering further action.